Luciano Luxury Construction ratings, reviews and complaints - General Building Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Luciano Luxury Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Helping you build your dream house, and assuring you satisfaction.

Primary Contact:	Gustavo Luciano Ruiz (CEO/President/RMO)
Business Started:	11/2/2018
Social:

About Luciano Luxury Construction

Our company was built with the commitment to ensure cost-effectiveness and high-quality in every homeimprovement project we are hired to work on for the community of Mission Viejo, CA and the surrounding areas. Our company was founded under the great values of: Professionalism Commitment Diligence Cost-Effectiveness If you hire us to do the job we will work hard and smart until your expectations are exceeded. Contact our professional and reliable company today to save time and money on your project!

Interested in Luciano Luxury Construction?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 1074795
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Lauren Martinez (Office Assistant)

Other Categories:

Construction and Remodeling Services

Home Improvements

Reputation Report

Luciano Luxury Construction

Complaints and Resolutions

Other Information