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Luxman Trading Concepts, Inc.

  346 inquiries |
Stock Trading Systems |   Business Alert

4712 Admiralty Way, Suite 185
Marina Del Rey, CA 90292
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(866) 924-3617

Company Rating

AAA

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege the company misrepresents the profitability of their trading systems posts misleading advertising statistics on their website and fails to honor their money back guarantee. Some customers complain that trading results posted on the website do not accurately reflect what would really happen in the account of a subscriber. Complainants claim they are mislead into thinking that by using the company's trading system their profits would be comparable to the statistics displayed showing up to 600% profits on invested amounts. Other clients reportedly purchased trading systems for a $5000 start up fee with a guarantee that after an agreed upon time period if the system failed to generate profits the initial $5000 fee would be refunded. Customers complain the company fails to issue refunds as agreed. Other complainants allege the money back guarantee is deceptively worded and actually means that if the system itself fails to generate profits purchasers are entitled to a refund not if the individual account fails to generate profits. In other cases complainants allege the company uses automatic dialers and telemarketers to solicit their trading program who call repeatedly despite being told not to call again.

The company responds to some complaints by disputing some allegations but generally agreeing to provide refunds or partial refunds per their money back guarantee. Although complainants are typically advised refunds will be issued many are reporting that no refund has actually been received. One or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

0 complaints against Luxman Trading Concepts, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is automated trade of commodities.

Primary Contact: Andy Lux (President)
Business Started: 2/27/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

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Comments and Analysis

This company offers computer software and accounts for commodity trading systems for an initial investment of $6000. The offer is marketed via telemarketers and an auto dialer system and is offered with a money back guarantee after 6 months if profits are not generated by using their system.

Trading systems used by this company and other similar companies are typically computerized programs that signal members of the public when to buy and sell commodity futures and options contracts. Systems produce buy and sell signals based on mathematical formulas and are typically based on technical analysis of trading data (trading volume and prices) as opposed to fundamental analysis (analysis of economic factors such as supply and demand). Trading systems that are based on technical analysis attempt to predict future price movements based on historical prices price relationships and price trends.

In deciding whether to purchase a particular trading system to trade commodity futures or options members of the public should remember that no commodity trading system can guarantee profits. And whether or not a trading system is used commodity futures and options are typically high-risk endeavors.

Hypothetical trading results typically are based on trading simulations using historical price data or simulated "real time" computer trading. To obtain these results trading system promoters typically pretend that they traded futures contracts at market prices that occurred some time in the past. They then calculate the trading results that these purported trades would have achieved had they been placed based on actual historical prices. These results often show impressive trading results and large net profits with only a few small margin calls.

Whether based on historical data or simulated "real time" trading hypothetical results do not reflect the results of any actual trading. In other words there is no actual futures account no actual investment no actual trading and no actual profits. The results are purely the product of simulation.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

James Kennedy (General Manager)

Addresses: