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Luxury Nails

  14 inquiries |
Nail Salons

224 Fairview Road
Ellenwood, GA 30294
| Get Directions

(678) 284-0051

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/5/2020

If you're here in our neighborhood to serve people she needs to act like it.

On May 2, My two nieces and myself went into a nail shop to be service ..The lady that was the greater at the door looked as if she was fatigued or angry. My niece at the age of seven(7) asked if she could show her what color of polish she like on her nails. The woman angrily said "hurry up little girl" and my niece looked up at her in fear. The woman then turned to my niece and said "sit down little girl!!" That's when I looked at her and asked her if she could have a better tone? She looked at me and said go put your feet in the water, what are you getting?? " She proceeds to past me the hand manican and says what are you getting?? Asking about the price of nails in the meantime the water was hot and I asked her could she put some cold water in the tub for this pedicure. The woman was so upset with me because I did not pick a price that was pleasing to her, she told me to get out!! I told her she cannot charge me what she wants to and I wanted to see a price list she refuses to show me a price list made me get out and screamed at my nieces to stay. I told her that they were going with me and she saying that they were staying and I get out!!! It was so rude and unprofessional, my niece was so afraid she thought that she was going to do something to me. The woman was upset because I was asking questions about the utensils were they clean, the employees wasn't wearing masks, it was rumored that some wasn't licensed and when I asked for license that's when I was thrown out.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Luxury Nails closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a nail salon.

Primary Contact: Owner
Business Started: N/A
Social:

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Licensing

In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at [email protected].

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.