M & S Enterprises ratings, reviews and complaints - Miscellaneous Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complaintant alleges he sold various imitation designer fragrances door to door for the company and never earned the amount promised.

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Complaint Closing Statistics

0 complaints against M & S Enterprises closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing a business opportunity in the sales of perfumes.

Primary Contact:	Marcela Lopez (Owner)
Business Started:	10/1/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with similar firms, is that these companies typically exaggerate earnings claims and promise management positions as incentive to take a position doing door to door sales. Often the amount that is required to be sold to obtain such a position is misrepresented or the applicant is made to believe that they will be able to own a location, if they meet some sales quota. We've received many complaints about similar offers inidcaiting that they promised management or an office and it never materializes.

Other Considerations

We know of no other matter or practice relating to this company that may assist you with consideration of this company.

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Additional Info

DBAs:
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Websites:
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Contacts:
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Reputation Report

M & S Enterprises

Complaints and Resolutions

Other Information