M T S C, Inc. ratings, reviews and complaints - Talent Advertisers - Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to provide pictures or negatives after receiving payment. One customer was dissatisfied with the seating arrangement and location of the talent event after paying for tickets. The complaints remain uanswered.

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Complaint Closing Statistics

0 complaints against M T S C, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing talent and model management services.

Primary Contact:	David Thornton (Secretary/Treasurer)
Business Started:	N/A
Social:

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Licensing

California law requires any company that procures or offers to procure employment or auditions, or that provides artist management services, direction or counseling to develop an artist's career, for any of which they collect a fee in advance to post a $10,000 bond. This law also prohibits charging for such services as; registering or listing the artist for employment, providing photographs, videotapes, other promotional materials, costumes, lessons or training, or auditions.

To obtain bonding information, write to the Division of Labor Standards Enforcement, Department of Industrial Relations, Legal Section, at P.O. Box 420603, San Francisco, CA 94142 or call (415) 703-4846 or by email to DLSE.licensing@dir.ca.gov The website address is www.dir.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company claims to promote and arrange talent showcase competition events for new talent seeking exposure in the industry. According to the company, the events are attended by Talent Agents, producers, and other industry officials. The company collects advance payments from clients who wish to participate in future events. Prices for services vary depending on the number of competitions the client chooses to participate in. Transportation, lodging, clothing, hair and make-up costs are not included. Video tape and photos may be ordered seperately at additional costs. According to the company, MTSC filed for incorporation in the State of Nevada in August of 2001. We believe prior to the incorporation, the company operated as Jennifer Miller Casting, using the same local address, phone numbers, and operating the same type of business. Jennifer Miller Casting has an unsatisfactory record with the Bureau. A seperate report is available upon request.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Model & Talent Showcase

MTS-Casting

MTSC

U S A World Showcase

Unsigned Artist World Showcase

Websites: