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Reputation Report

Magnolia Craft Shop

  171 inquiries |
Online Retailers |   Business Alert

1733 South 5th Avenue #1729
Pocatello, ID 83201
| Get Directions

(208) 390-7943

http://www.magnoliacraftshop.c...

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/11/2019

I did receive my money back but I believe they should be held responsible for they way that they deceived people.

They advertised free letter boards with the option to buy "extra" letters & other items to go with letter boards. The product was never received. I paid for the item. I attempted to reach out via email only to have my emails returned unable to be delivered. Their website was shutdown & the advertisement on Facebook or rather their Facebook page was no longer there. I had to file a claim with PayPal to receive my money back.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Magnolia Craft Shop closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is an online retailer.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Magnolia Bake Shop
Mint n' Trendy

Websites:

Contacts:

Wendy Ward

Other Categories:

Addresses: