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Mameleh & Tateleh's Upscale Senior Living

307 inquiries |
Senior Citizens Housing

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18847 Thorncrest Court
Canyon Country, CA 91351 | Get Directions

(661) 621-8447

http://www.mtseniorhome.com

Company Rating

AAA

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Customer Reviews

based on 5 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/17/2017 Denise S.

Mameleh and Tateleh is a great place for placement for your special loved one

Mameleh and Tateleh is a welcoming, senior care facility. My 92 yr. old mom is there and she likes it a lot. The caretakers love seniors and are providing extremely thorough care. She gets all her medications, on time, and they provide natural healthy meals. My mom can be very picky but at this home she feels safe and well taken care of. Her clothes are washed and clean. Anytime she needs anything, they are there to get it for her. They have a piano player that comes weekly, arts and crafts, a beautiful and well maintained yard that they can go out and enjoy, a little bird that they love, and a kind and upbeat atmosphere. This facility is an actual home that is nicely decorated and is cleaned regularly. I am able to visit whenever I want and they celebrate Birthdays and Holidays. I think Mameleh and Tateleh is a great place for placement for your special loved one.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mameleh & Tateleh's Upscale Senior Living closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Shaina Maidel, Inc. is an upscale senior residential home and we pride ourselves with the quality of care provided to your family member. Dementia is our specialty and anyone requiring 24hr care is welcomes to join our family.

Primary Contact:	Joanna Rem (Owner)
Business Started:	5/17/2007
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Licensing

~ This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration please visit the website of the California Department of Social Services at www.cdss.ca.gov or contact them by telephone at 916 651-8848.

~ ~

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Mameleh and Tateleh's Upscale Senior Living

Shaina Maidel, Inc.

Mameleh & Tateleh's Upscale Living

Mameleh & Tateleh's

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