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Marco's Concrete

Member | 314 inquiries |
Concrete Contractors

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4926 Willard Street
Bakersfield, CA 93314 | Get Directions

(661) 735-6082

5 am - 5pm

Company Rating

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Customer Reviews

based on 6 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 10/22/2024
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 1/16/2025 Marcus L.

He showed up on time and did not need any assistance when coming to my home. He would be my first call. If he could not do the job, I would trust his recommendation. It looks perfect.

He showed up on time and did not need any assistance when coming to my home. He let himself in and started work. I was not home. He took care of business. We have a surveillance camera and he kept updating us with the things going on in a professional manner. I wish more businesses were like that. He was very professional from his appearance to the way he spoke. He made a commitment and stuck to it. His work still looks great after a week ago especially since concrete in cold weather will reveal quickly. It looks perfect. He has unlimited potential. We had a bad leak with our water system and reset everything. He poured two individual patch slabs that look fantastic! I will definitely recommend him and my word is my bond. He would be my first call. If he could not do the job, I would trust his recommendation.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Marco's Concrete closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Marco's Concrete is a professional, licensed, Concrete Contractor in Bakersfield, CA. Please contact the business for a full list of services.

Primary Contact:	Marco Villalva (Owner)
Business Started:	10/1/2024
Social:

About Marco's Concrete

Marco's Concrete is a duly licensed Concrete Contractor through the California Contractors State License Board offering services in Bakersfield, CA and the surrounding areas.

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Licensing

California State Contractors License Board

Verified License

License Number: 1127202
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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