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Marcotte's Auto & Fleet

252 inquiries |
Used Car Dealers

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140 Laconia Road #5
Belmont, NH 03220 | Get Directions

(603) 393-0495

https://marcottesautoandfleet....

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/27/2020 yazmin f.

do NOT recommend...very shady operation!

My husband Dr.Fadjo and I stopped by this dealership in Tilton NH.. inquired about a car on a Friday..there was major work needed so owner was going to ask the dealership they got the car from {supposedly} if they would fix some of it at a reasonable price and then we would decide if it was worth it. Saturday they called us..aftermarket parts..we said no...a short time later we texted that we would NOT be interested anymore as we did NOT trust their cars..Monday AM they cashed OUR 300 dollar check they had asked us to give them to hold...promised NOT to cash it until we decided IF we wanted the car... they ran to the bank first thing Monday morning to cash it. We did NOT sign a contract just relied on their word and handshake...DON'T...these people are very shady! Anderson Auto STOLE our money as far as I'm concern and I will see them in COURT..Yazmin Fadjo

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Marcotte's Auto & Fleet closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a used car dealer.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Anderson Auto LLC

Websites:
There are no additional web sites.

Contacts:

Customer Service

Kevin Marcotte (Owner)

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Last Name:

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