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Mark Wayne Millar Construction

130 inquiries |
General Building Contractors

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Bakersfield, CA 93309 | Get Directions

(805) 458-3877

http://www.mwm-construction.co...

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/4/2017 Dale H.

Total lack of dependability and professionalism

I don't know what his work is like because I was unable to get him to start the job after several attempts. I should have known based on the initial no show to provide me a quote. He blamed his missed appointment on secretary. I finally met him to review job. I explained I would be out of town beginning 12/19 but said he could get started on outside job without me being there. He delayed start of job for about two weeks, by that time I was back in town. He committed to start and complete job on 12/30. he no showed on 12/30 and called later in the day stating he would have to reschedule to 1/4. I explained that I would now have to delay putting my house on the market, but Like a fool I agreed. I called him on 1/3 to confirm he would do the work on 1/4 to which he confirmed. He no showed on 1/4 and failed to return three calls. STAY AWAY!!!!!!!!!!!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mark Wayne Millar Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

As a Local General Contractor there is no job to big or small. We specialize in door repair, door installation, replacement windows, remodels, and much more.

Primary Contact:	Mark Wayne Millar (Owner)
Business Started:	4/20/2013
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Licensing

California State Contractors License Board

Verified License

License Number: 983005
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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