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Marriott Vacations Worldwide Corp.

  1,848 inquiries |
Time Shares

6649 Westwook Blvd. Suite 500
Orlando, FL 32821
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(800) 860-9384

http://vacationclub.com

Company Rating

F

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Customer Reviews

based on 1 review.

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Complaint Experience

67%

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/17/2026

Marriott Vacation Club preys on consumers

The only reason for giving a one-star rating is that you cannot give zero-stars which is my actual rating. Marriott Vacation Club sales agents use high pressure sales tactics and outright lies to make the sale. They have no regard for consumer complaints and only suggest to "solve" your issues by selling you more worthless timeshare points. When fully paid off, the annual maintenance fees continue to increase and there is no buy back value for this "valuable investment" that you got suckered into purchasing. In other words, the value of your investment is zero, nil, nada, nothing. I would never recommend Marriott Vacation Club to even my worst enemy. MVC sales agents talk about this "valuable investment" and how great it will be to "own your vacation" for now and the future. Take my advice and skip the ownership and use short term rentals and hotel deals to take your vacation without a never ending cycle of ever-increasing annual maintenance fees.

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Complaints and Resolutions

Complaint Experience

67%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

202 complaints against Marriott Vacations Worldwide Corp. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
7 Agreed to make an adjustment
4 Refusing to make an adjustment
152 Refuse to adjust, relying on terms of agreement
39 Unanswered

Other Information

Company Info

Marriott Vacation Club® offers timeshare memberships.

Primary Contact: Customer Advocacy
Business Started: 1/1/1984
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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