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Martin's Market, Inc

66 inquiries |
Independent Grocery Stores

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5438 Promise Land Road
Appomattox, VA 24522 | Get Directions

(434) 352-7664

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/1/2019 Amber S.

They cook food in this store and it is unsanitary.

They cook food in this store and it is unsanitary. I have seen them go from the cash register after completing a transaction and go straight over to cook food without gloves or washing their hands. They sell out of date items. My mother bought a loaf of bread from them, realized after purchase it was out of date and tried to return it they refused the refund and told her to just heat it up in the microwave that it would be fine. Also, I believe they are price gouging. Bought a pack of smokes for $7.22? May not seem too unreasonable but, in the same county you can buy a pack of the same cigarettes for less than $5.00. Even in Lynchburg with city tax, it is still cheaper. Someone with authority needs to step in and investigate this place. They are not by any means meeting the standards that you would hope a business to have. I would like for them to be fair, clean, and reasonable. I rate my experience less than 1 star but that option is not available.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Martin's Market, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:	Owner
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Convenience Stores

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