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Martins Restaurant Lounge

  27 inquiries |
Fast Food Restaurants

2000 South Ocean Shore Blvd. (A1A)
Flagler Beach, FL 32136
| Get Directions

(386) 439-5830

http://www.martinsrestaurantfl...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/21/2018

Manager was very rude and nasty when complaining about food.

Ordered New York strip very rare, it came out medium well. Told them I wanted a very rare steak. Brought out another medium. So-called manager came out and said the cook will not cook you another steak. I told her that was not a rare steak to look at the prime rib next to it. She claimed that because of laws they could not cook me a rare steak it had about 1 inch of medium rare in the very middle. She took it back then proceeded back to my table and snatched my side items out from under me while I was eating them. We argued and she brought me a check. Needless to say I did not pay it. She was extremely nasty and followed me out to my car yelling at me. Get a new manager who can deal with people. It was uncalled for to come snatch my sides away while my guests were sitting there eating. I have been eating there 25+ years. They do not need that kind of hateful management. We were all stunned. Al I wanted was a rare steak. Instead I got nothing. I have never encountered anything like it.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Martins Restaurant Lounge closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is a restaurant.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Martins Resturant
Martin's Restaurant & Lounge

Websites:
There are no additional web sites.

Contacts:

Roy Martin (Owner)