Marvel Jewelry ratings, reviews and complaints - Jewelry Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Marvel Jewelry closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Marvel Jewelry Inc. is the leading innovator in diamond importing and fine jewelry manufacturing dealing wholesale to the public. Providing cleaning and repair services as well.

Primary Contact:	Harry Vartanian (Owner)
Business Started:	12/9/1981
Social:

About Marvel Jewelry

Founded in 1971, Marvel Jewelry Inc. is the leading innovator in diamond importing and fine jewelry manufacturing dealing wholesale to the public. The owner, Harry Vartanian, is one of the oldest jewelers in the city with impeccable taste and service. He excels in custom-made jewelry going above and beyond to please his clientele with the help of his staff. From engagement rings and wedding bands to bracelets, necklaces, and one of a kind handmade pieces, Marvel's jewelry continues to be appreciated by a sophisticated clientele with classic, contemporary, or modern taste. Aiming to deliver only the highest quality to his clients, Harry is known to create jewelry with the highest standards for designs, workmanship, and materials.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Rita Vartanian (Manager)

Customer Service

Addresses:

550 S Hill St # 940, Los Angeles, CA, 90013-2429

Reputation Report

Marvel Jewelry

Complaints and Resolutions

Other Information