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Mascus UK

588 inquiries |
Contractors Equipment Supplies Renting Leasing

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P.O.Box 1001
Doncaster, West Yorkshire, DN1 1GH | Get Directions

(080) 0 0-83 9555

http://www.mascus.co.uk

Online services available

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/22/2017 Richard W.

Terrible service and value for money, rude.

Mascus UK promised the earth, as per usual online media companies. They don't support with your ads, charge for every single thing they do, where competitors don't charge for these services, say they are the best, but they have no value or ROI. You ask them about it, how it can be improved, but are hit with bullish and rude sales manager Robert Tate who is terrible to do business with. Avoid

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mascus UK closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Mascus UK buys and sells heavy equipment for agriculture, groundscare, material handling, construction, forestry and transportation.

Primary Contact:	Robert Tate (Regional Sales Manager)
Business Started:	9/26/2000
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Russell Lowe (Sales Manager)

Other Categories:

Conveyors Conveying Equipment

Farm Equipment Dealers