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Mass-Tech Roofing and Building Co

Member | 453 inquiries |
Roof Contractors

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PO Box 562
Hanover, MA 02339 | Get Directions

(781) 264-2276

http://www.masstechroofing.com

Monday - Saturday 7:00am - 7:00pm 24/7 Emergency Services and Same-Day Services Are Available

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 12/06/2018
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 4/3/2019 Tony .

He's great on everything he does...

I have been using South Shore Roofing for about 5 years and have had no problems at all. Most recent job he did for me was two months ago he did a full roof on our new building. He's great on everything he does. When he says he's coming, he's always on time and will do more than what he has to do. We have recommended him and will continue do so.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mass-Tech Roofing and Building Co closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

South Shore Roofing, Inc is a licensed contractor located in Hanover, MA. We provide exceptional, reliable, and professional construction and remodeling servcies at an affordable price.

Primary Contact:	Costica Serban (Owner)
Business Started:	10/5/2012
Social:

About Mass-Tech Roofing and Building Co

When it comes to remodeling, repairing, and maintaining your home, you need a contractor you can trust. At South Shore Roofing, Inc, we understand that your home is the largest investment you'll ever make, and we work hard to help protect that investment. Our professional team strives to meet or exceed your expectations, providing exceptional workmanship, integrity, and only the best customer service.

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company license or registration please contact Consumer Affairs & Business Regulation at http://www.mass.gov/ocabr/ or call (617) 973-8787. This company license number is 174133.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Mass Tech Roofing & Building Co

SS Roofing

South Shore Roofing Inc

Websites: