Maxim's Furniture, Inc. ratings, reviews and complaints - Furniture Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Maxim's Furniture, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Maxim Furniture is a family operated business for over 20 years. We carry a wide variety of products across all styles and price ranges and go the extra mile to provide you with excellent customer service.

Primary Contact:	John Vuong (President)
Business Started:	4/28/1989
Social:

About Maxim's Furniture, Inc.

Located in North Hollywood, CA, Maxim's Furniture has been providing home furnishings to the residents of San Fernando Valley since November 1987. What started as a small 8,000 square foot store has expanded to a spacious 20,000 square foot showroom and 5,000 square foot warehouse space. We carry a wide variety of pruducts across all styles and price ranges.

We are a family operated business. We have been fortunate enough to stay in business for over 20 years thanks to our loyal customers and word of mouth advertising. We pride ourselves in having excellent deals and going the extra mile to provide you with great customer service.

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Licensing

CA Bureau of Household Goods and Services

Verified License

License Number: 136761
Status: verified

This company may be required to be licensed or registered for the services they provide. To check the status of this company's Furniture and Bedding Retailer license, please contact the CA Department of Consumer Affairs, Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation Bureau of Home Furnishings (BEARHFTI) at www.bearhfti.ca.gov or by calling (916) 999-2041.

Home Furnishings and Thermal Insulation license number: 136761

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Tang Tran (Principal)

Reputation Report

Maxim's Furniture, Inc.

Complaints and Resolutions

Other Information