Maximum Security ratings, reviews and complaints - Burglar Alarms and Monitoring Systems

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Maximum Security closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the sales of AT & T security and emergency alert systems.

Primary Contact:	Ron Windham (President)
Business Started:	N/A
Social:

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Licensing

In California, an Alarm Company Operator operates a business that sells (at the buyer's home or business), installs, monitors, maintains, services, or responds to alarm systems or supervises such actions are required to obtain a license. (Retail stores do not have to be licensed if they sell alarm systems only at the store and do not perform any alarm company functions.)

These licenses are issued by the Bureau of Security and Investigative Services (BSIS). For the most up-to-date information regarding licensing status of any alarm company in California visit http://www.bsis.ca.gov or email sis@dca.ca.gov and you may also contact the BSIS by calling (916) 322-4000.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company declined to provide background business information requested by the BBB. Callers appear to believe the company is AT&T, however while the company does sell AT&T security systems, it is not itself, part of AT&T. The company's telephone numbers have been disconnected and they appear to be out of business.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Intellegent Electronic Communication

Intelecomm

Care Taker

The Care Taker

Websites:
There are no additional web sites.

Contacts:

Edward Johnson (President, Santa Fe)

Joe Fazone (Representative)

Addresses:

1425 Koll Circle, Suite 110, San Jose, CA, 95112

268 North Lincoln, Suite 7, Corona, CA, 91720

6260 Laurel Canyon Blvd., Suite 102, North Hollywood, CA, 91606

Reputation Report

Maximum Security

Complaints and Resolutions

Other Information