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McAfee Construction Incorporated

  467 inquiries |
General Building Contractors

1515 Capitola Road
Santa Cruz, CA 95060
| Get Directions

(831) 515-7739

http://www.newhomeconstruction...

Monday - Friday:
9:00 AM - 5:00 PM.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/18/2017

Terrible experience, lives up to every contractors nightmarish story

McAfee refinished first deck two years back, mid project after quoting, they claimed they couldn't absorb the costs the remove the old decking and wanted to deck over the old deck. I agreed, reluctantly as a new home owner. The decision caused obvious problems, mostly elevation and making the connected portions higher than foundation of the house causing water problems. I want to continue to deck project (connecting previous project with replacing and leveling older deck still in place, but connected) I called mcafee because i figured they were best suited to solve the elevations issue. Day one had a great contact stayed in touch and planning was going great. Day two I text that contact person, he tells me he is no longer woking for them. Day three they bring some kids out to pour cement foundations and solve the leveling issue of existing deck. Heres a 21 century tip to contractors, most people have cameras these days. Day three was full of "alerts" from the camera to my watch. Standing in front of the cameras, owner is asking the kids what they should do, the kids are responding, " I don't now" thats your decision. Several other video alerts show owners badmouthing me, the "employer". He is there for only a few moments, and leave the kids to do whatever they decided. I continue to get alerts throughout the day of the conversations from the kids making comments about the contractor, they didn't know him, he didn't seem to know what he was doing. They just got to know him this morning when he called and asked if they wanted to work on a deck project. So leaves unknown workers on the job, no security. I arrive home and check the work for the day. The main girder (from the lower deck that supports the upper deck) has been cut into three pieces, leaving a dangerous situation for the lower deck. Keep in mind, the project was only to level out the existing deck as foundation had sunk over the years. They cut through the girder to place new cement foundations, so I checked those cement pours, which are in sono tubes. They dont look right, off center for the brackets and they didn't even dig. So I push on one, and it simply falls over. No rebar, not foundation and no hole. Earthquake number one would have been a mess. I hired another contractor to fix it all, ultimately having to demo the lower deck to create safe working conditions. I paid McAfee 5K for three days of bad work. I certainly dont expect a refund, as I simply can't stomach the interaction. I already had to endure how I was low balling them, and he wasn't making any money, etc. Conversations had just a few hours early were argued by the owner as though he didn't recall any of them. One video clip actually shows owners telling kids, this guy (me) is wasting all his money on other projects (pointing to landscaping I have done) when he should be paying me more for these projects. Still tempted to post all videos on youtube.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against McAfee Construction Incorporated closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

McAfee Construction Incorporation provides professional construction services, specializing in New Construction, Remodeling, and Home Additions.

Primary Contact: Dak McAfee (CEO)
Business Started: 9/27/2013
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Licensing

California State Contractors License Board

Verified License

License Number: 987302
Status: Active

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

McAfee Construction, Inc.
McAfee Construction

Websites:
There are no additional web sites.

Contacts:
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