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McCoy's Building Supply

13 inquiries |
Building Materials

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1350 IH 35 North
San Marcos, TX 78666 | Get Directions

(877) 542-8986

https://www.mccoys.com/

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/8/2019 Patricia C.

Dangerous and rude driver.

There was one of your driver's of McCoys that gave me the finger just because I was behind him and needed to pass by with my baby of 18 months and my husband. I pulled up to his window and I told him you didn't need to take out the finger on me and he responded I need to put the material in that house. I told him and why are you giving me the finger? And I left because I was really offended by what he did. I think it's not fair for them just get after him like if he was a little boy. I think that man doesn't deserve to be behind a wheel and I called the store and the manager didn't do much. Like I said, he's not a little boy; his a grown man. All I have is the trucks plates are BLJ4105 and the truck number 667612. The driver should be fired. He is a dangerous driver. Just because he is having a problem he shouldn't be driving at all. Imagine he was mad at that moment and he gave me the finger, so that means that every time he's mad he's going to be doing the same thing.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against McCoy's Building Supply closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business sells building materials.

Primary Contact:	Customer Service
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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