Medical Claims Network ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation of the offer and difficulty obtaining refunds. Some customers complain they are lead to believe no medical knowlege is necessary; they would have exclusive territory rights; and they would be provided a list of doctor's in their area who needed their services. After paying fees, some customers discovered the company apparently failed to disclose the elaborate marketing skills required for obtaining clients. In another case, the company represented the course simply involved transferring information from paper to electronic forms. However, the customer discovered extensive knowledge of medical terminology and medical insurance forms processing is needed. The company responds in some cases by offering a refund. Some complaints are closed as unresolved meaning, the complainants were not satisfied with the company's response. Many other complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against Medical Claims Network closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling software to start a medical billing business from home.

Primary Contact:	Rick Cohen (Assistant)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When considering offers of this nature, we suggest carefully reviewing the contract, refund and cancellation policies. If the company makes verbal representations concerning guaranteed incomes, territories or clients get the promises in writing. Remember, any income you derive from a medical billing business will depend on your knowledge of medical billing and ability to sell the services to medical professionals.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

ProBillers

Websites:
There are no additional web sites.

Contacts:

Stan Miller (Owner)

Karen Chapman (Customer Service Supervisor)

Jim Johnson (Manager)

Addresses:

2251 Harbor Boulevard, Fullerton, CA,

1440 North Harbor Blvd. Suite 650, Fullerton, CA, 92832

Reputation Report

Medical Claims Network

Complaints and Resolutions

Other Information