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Medical Excess, LLC

  503 inquiries |
Hospitalization and Medical Insurance Services

One MacArthur Place, Suite 620
South Coast Metro, CA 92707
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(714) 436-3600

http://www.ahip.org

Company Rating

AAA

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Medical Excess, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is medical insurance.

Primary Contact: David Friedly (Vice President)
Business Started: 1/1/1974
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company, Medical Excess LLC (“Medical Excess”), claims to be a majority owned subsidiary of American International Group, Inc. (“AIG”), one of the world’s largest insurance organizations. AIG is traded on the New York Stock Exchange (symbol AIG). The company has reportedly sent advisories to clients that one of their facilities had been burgularized, and that personal information retained in stolen computers could put clients at risk for identity theft crimes.

The company has reportedly set up a call center with a toll free number to provide counseling free of charge to anyone who might be victimized. The number is 877-223-4448, and it will be available for 12 months. Clients are invited to call even if there is no identity theft. Counselors are available to discuss the situation, and can send a useful packet of advice on how to prevent becoming a victim of identity theft and how to deal with it if it does occur. Those clients who actually do become a victim of identity theft, can call the toll free number and they will be assigned a case manager who will create a file, and provide assistance dealing with the problem until resolved, not just twelve months. The company believes the theft was aimed at the equipment, not the information stored on it.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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