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Mel's Mini Mart

55 inquiries |
Convenience Stores

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1500 Kiely Blvd.
Santa Clara, CA 95051-3034 | Get Directions

(408) 249-2161

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/16/2019 Eddie C.

Over charging their customers.

I have purchased beers at Mel's liquor store. I have noticed that he over priced a 24 Oz of beer, over priced from there other store Mel's liquor store on homestead Road. Same owner store on Kiely Road and el Camino express way. I went to homestead Rd ask for the price of 24 Oz about $2.30 Kiely Rd price over $3.00, same beer different prices no receipt says amount over priced. He is bald head, name his price, no receipt. I've asked there second store different cost ripped off the people don't know. Need to be investigate charge people way too much. Teaching them a lesson not good to rip innocent people who don't have money to give away. Do something about store owners they have money, two liquor stores, why rip off poor innocent customer not rich and poor get them, fine them he knows that is wrong give them a fine hurt them in the pocket like he is doing to the poor people.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mel's Mini Mart closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is a convenience store.

Primary Contact:	Gill Singh (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Independent Grocery Stores

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