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Meritage Homes Corporation

682 inquiries |
Home Builders

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8800 East Raintree Drive #300
Scottsdale, AZ 85260 | Get Directions

(877) 275-6374

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/8/2018 James H.

Meritage Homes With Solar Photo (Electric) Thermal Panels (Hot Air) Water

Homeowners Contract With Meritage Homes Installed Description Installed Price PVT 2.5KW Photovoltaic (Electric) xxxxxx 2,500 Watts Homeowner Questions KW (Electric) Output Of Unit Installed Meritage Homes Customer Service Manager Response - The Photo (Electric) Unit Installed In Your Home Is Only 1.4 kw (Electric. (NOT IN CONTRACT) Thermal Panel Are 1.1kw (Electric) 1,100 Watts. (NOT IN CONTRACT) Meritage Homes Litigation Division The Photo (Electric) Unit Installed In Your Home Is Only 1.5kw Photo (Electric) 1,500 Watts. (NOT IN CONTRACT) Thermal Panels Are 1.0 kw (Electric. (NOT IN CONTRACT) Thermal Panels Produce Heat Only! This Homeowner And Others Did Not Get What Was Stated In The Contract. Higher Loan Amounts And Higher Electrical Bills Have Re salted From This Fraud.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Meritage Homes Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Meritage Homes Corporation provides the manufacturing and sale of energy-efficient homes.

Primary Contact:	Rhonda Steltenpohl (Paralegal)
Business Started:	N/A
Social:

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Licensing

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Meritage Homes of Arizona, Inc.

Meritage Homes of the Carolinas, Inc

Websites:
There are no additional web sites.

Contacts:

Scott Shelley (Vice-President, Litigation Counsel)

C. Timothy White (Secretary )

Customer Service

Phillippe Lord

Larry W Seay

Addresses:

10117 Princess Palm Ave Suite 550, Tampa, FL, 33610

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