23 inquiries | General Auto Repair Services
(203) 729-5988
Company Rating
BB
Customer Reviews
based on 1 review.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
I had my car towed to Mezzio because I lost power, I thought it was the transmission, I left it over night on a tues, they said they count look at it on that weds, on thurs they sent me a bill for doing a full inspection of my car. They checked tires breaks, fluids, which has nothing to do with the engine, they charged me $114 dollars for this full inspection of the car that I did not authorize nor was it necessary. Breaks, or fluids windshield wipers blades etc, have nothing to do with the engine or transmission. I question this, and the manager said to me they do this to all cars, then under his breath he said, after doing this then they found the problem, which was the catilec converter, then wanted to charge me another $1300, part was only less than $500, they charge 60 above cost of part. But I didn't have them replace this part, my mechanic charged me $700 . But my complaint is Mezzio charges all new and maybe old customers this full inspection that others probably pay and not authorized it. They ripped me off and who knows how many others.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business provides auto body and general auto repair services.
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Licensing
Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.
BCA has no information regarding government actions at this time.
California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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