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Michael Sahi

325 inquiries |
Custom Made Suits Retail

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13757 Ventura Blvd
Sherman Oaks, CA 91423 | Get Directions

(818) 981-5738

http://www.michaelsahi.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/4/2019 Brian A.

Don't waste your money here

People, I firmly advise please do not waste your money. Michael Sahi is unapologetically rude and disrespectful. I have custom ordered over $5,000 in suits that do not fit and he refuses to accept responsibility for his products. I have had two orders sent back to me, after requesting the original errors fixed, with them to turn out to be completely different suits all together not even close to my size. Michael Sahi will unprofessionally blame you and say that you are changing your order or that your size has changed in order to avoid accountability for his mistakes. He comes off with the facade of a well dressed professional gentleman while you are initially placing your order. Once your suits come back and you realize you have been sold suits that do not fit or that you did not order, he turns into a cruel and nasty monster that now has your money and refuses to accept any responsibility for his errors. He will offer to make adjustments that come back even worse than the original suits you started with. The end result will then be a suit that has been altered 3-4 times and looks like a Frankenstein project.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Michael Sahi closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the sale of suits.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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