Michael's Tile ratings, reviews and complaints - Tile Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Michael's Tile closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Michael's Tile is a full service tile company that provides high quality work in bathrooms and kitchens. Some of our specialties include bathroom tiles, tile flooring installation, tile repair, granite counters and custom showers.

Primary Contact:	Michael Rudziewicz (Owner)
Business Started:	3/21/2008
Social:

About Michael's Tile

Michael's Tile has been in the business since April 2002, so we have the experience and knowledge necessary to perform expert tile work. Our owner, Michael, has been in this industry since 1987. The combination of skills in our staff allows us to work with all types of bathrooms and kitchens to ensure that our customers get the results they desire. We have plenty of ceramic tile options in all colors and designs, and we can help you choose the one that works best for your decor. You are going to love your new bathroom from us at Michael's Tile for many years.

We are conveniently located in Lancaster, CA and we also serve the surrounding areas.

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Licensing

California State Contractors License Board

Verified License

License Number: 912774
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Reputation Report

Michael's Tile

Complaints and Resolutions

Other Information