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Middlesex Water Company

99 inquiries |
Water Supply Systems

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485C Route 1 South, Suite 400
Iselin, NJ 08830 | Get Directions

(800) 549-3802

http://www.middlesexwater.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/23/2021 Doug P.

People should know companies do not have to overcharge for a service on the backs of hard working and retired people. They should be ashamed.

My wife and I moved to Leisuretown retirement housing last year. Its in Southampton NJ 08088. when we got or water bill, we almost fell over. the bill was over $300.00 dollars for the 3 months. there are 2800 homes in the community. I am still working full time. 5 days a week. my wife is out of the house 3 days a week. my complaint is I think this water company is making a lot of money on the backs of retired people, and it is not right. my wife contacted Pinelands water company to see why our water bill was $390.00 for 3 months, and the woman told her m that is what it is. (WITH NO COMPASION) I want people out there to know what bigger m companies do to retired people, I would like people to know companies do not have to overcharge for a service on the backs of hard working and retired people. they should be ashamed of themselves.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Middlesex Water Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is water utilities services.

Primary Contact:	Dannis Doll (CEO)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Middlesex Water Co

Pinelands Water and Wastewater

Websites:
There are no additional web sites.

Contacts:

Customer Service

Addresses: