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Midland Trail Auto Sales

202 inquiries |
Used Car Dealers

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1820 Midland Trail
Shelbyville, KY 40065 | Get Directions

(502) 633-4949

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/10/2018 R S.

To stop the Illegal Body Shop, they have no signs, No business License, No Permits and No Paint Boot

We are sending this complaint because their are 2-3 Mexicans running an Illegal Body Shop in the Basement of Midland Trail Auto Sales, they are Painting Cars at Nights to cover their tracks Of being an Illegal Body Shop, it is really hurting the Auto Body Shops that are Legally Running. They are Sabotaging Customer Vehicles and are Sabotaging our business as customers pull up, trying to undercut our labor rates and steal customers as they leave. This has been on going for a few months and this is the only legal action we could think of without causing a problem for the car lot community. To stop the Illegal Body Shop, they have no signs, No business License, No Permits and No Paint Boot, we are getting Complaints about overspray on customers cars waiting for pickup and all-around of other complaints, they probably aren't even Legal to be in the United States. The owner of the car lot is allowing it because of the cheap illegal labor rates and its hurting every business.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Midland Trail Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is used car dealers.

Primary Contact:	Allen Vest
Business Started:	N/A
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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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