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Milano's Italan Cuisine

26 inquiries |
Full Service Restaurants

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1060 West Main Street
Abingdon, VA 24210 | Get Directions

(276) 698-3331

http://milanoscuisine.com/

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/12/2019 Rebecca B.

The public needs to be warned about the terrible service and attitude of this restaurant.

Today, July 11, 2019, my husband and I drove up from Bristol, Virginia for dinner. We arrived there at 5:57 pm. We were taken to a table in the very back upon a platform where it was dark. The service started out slow, but the waitress was very nice. We ordered a some garlic knots and our drinks, water and a soft drink. We placed our order. We should have left. We did not receive our pizza for an hour and twenty minutes. When the pizza was brought to us, the crust was uncooked. We were charged $26.87 for an unsatisfactory meal with terrible service. When I asked to speak to a manager, the black haired hateful waitress said they did not have a manager. During this time other people were being served. I do not expect any satisfaction, but people should be warned of the terrible service and attitude of this restaurant.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Milano's Italan Cuisine closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a full service restaurant.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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