Minority Community News Service ratings, reviews and complaints - Resume Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant on file alleges the company sends invoices for advertising which was never authorized or approved by his company. The company responded to the complaint by advising, the customer had been previously notified he would not have to pay the bill.

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Complaint Closing Statistics

0 complaints against Minority Community News Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing free resume referral service support job training and community outreach.

Primary Contact:	John Lambert (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Should you receive similar invoices, write the company to insist upon proof of the order or release from all liability. If the company should indicate this is a solicitation, present the invoice and company's comments to your nearest Postal Inspector. Federal law requires any solicitation in the guise of invoice to warn recipients that it is not a bill, but a solicitation and that there is no obligation to pay. This warning must be in specific sized type and print.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
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Reputation Report

Minority Community News Service

Complaints and Resolutions

Other Information