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MKW Construction & Handyman

115 inquiries |
Handyman Service

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9 Sun Valley Heights Road
North Salem, NY 10560 | Get Directions

(914) 260-2599

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/15/2016 Maureen F.

I would not hesitate to use him again on a small job, big job, whatever it is.

Matt did some pretty significant work for me at my house in North Salem, NY. Matt came very highly recommended to me. We had done a review of a couple of other contractors at the time and it was Matt that we chose probably because of the recommendation. The job that he was working on turned out to be much bigger and much more expensive and necessary than we had originally anticipated. He did a fabulous job. He is very responsible, responsive to any questions, any needs, or concerns that I had. He is very willing to do pretty much whatever I asked him to do. If he had better ideas, he would offer them. As far as I am concerned, I do consider him to be my "Go to Guy." If I had to have something else done to my house I don't know that I would consider talking to anybody else. I would go straight to Matt. He is that good. I live on Long Island, NY and our house that he worked on is a small house. The type of relationship I have with him it's not anything that could be duplicated here on Long Island, NY. I don't have that level of trust or relationship with somebody down here. With Matt,I would not hesitate to use him again on a small job, big job, whatever it is. I also brought him a job for my Aunt's house and he did a great job on her house. He knows how to go in and get the work done. He is very highly recommended. Very nice guy and I really appreciate all the work he has done for us.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against MKW Construction & Handyman closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

MKW Construction & Handyman Services, Inc. specializes in painting, siding, roofs, decks, remodeling, and other handyman services.

Primary Contact:	Matthew Krauss
Business Started:	1/1/2008
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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