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ML Plumbing, Heating & Air Conditioning

57 inquiries |
Air Conditioning & Heating Contractors

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1263 Carriage Lane
Corona, CA 92880 | Get Directions

(951) 538-5138

http://coronahvac.net/

Monday - Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/2/2014 Jim S.

ML Plumbing

I contracted with ML to run a gas line from the meter to my BBQ and fire pit. I was not surprised to find the Mike from ML Plumbing not only finished the project on time and well within budget. The quality of work was first rate. Mike even had gone the extra step to explain each step along the way. I would strongly recommend if you have a plumbing or a heating or air project that you give ML a call. You will not regret it.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against ML Plumbing, Heating & Air Conditioning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

ML Plumbing, Heating & Air Conditioning services, repairs, and installs all makes and models of A/C & Heating units. We also offer full drain cleaning and hydro-jetting rooter service.

Primary Contact:	Mike Luna (Owner)
Business Started:	6/9/2000
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Licensing

California State Contractors License Board

Verified License

License Number: 780110
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

M L Plumbing, Heating & Air Conditioning

ML Air Conditioning, Plumbing, Heating

M L Air Conditioning, Plumbing, Heating

M L Plumbing Heating And Air

M L Plumbing, Heating And Air Conditioning

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Plumbing Contractors

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