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Reputation Report

Modern Data Products, Inc.

449 inquiries |
Office Supplies Retail Stores

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22122 Sherman Way Suite 209
Canoga Park, CA 91303 | Get Directions

(800) 309-0904

http://www.moderndataproducts....

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/21/2019 Aleta C.

Central Houston Cadillac

We have used Modern Data Products for over 10 years. I am very pleased with the service we receive and the prices. My rep Pam Wong is probably one of the kindest people I have ever had the pleasure of doing business with.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Modern Data Products, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide sales of Inks and Toners, we are in the business of providing business supplies.

Primary Contact:	Ivan Greenhut (Vice President)
Business Started:	2/23/1989
Social:

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Licensing

Telephonic sellers are required by law to maintain a $100 000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state. To obtain registration information or file a complaint write to: Office of the Attorney General Public Inquiry Unit P.O. Box 944255 Sacramento CA 94244-2550 or call (800) 952-5225.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When solicited by phone for office supplies check the company's website or request that the caller send a catalog or brochure describing the items and its prices. To minimize misunderstandings designate one employee to whom all calls regarding office supplies must be directed. If unordered merchandise arrives immediately write to advise the company of your intent to keep the shipment as a free gift unless pick up is arranged within a reasonable amount of time. Send your letter by certified mail to obtain proof of receipt.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Modern Imaging Solutions, Inc.

Websites:

Contacts:

Carol Greenhut (President)

Joana Evangelista

Other Categories:

Computer Equipment, Parts, and Supplies Retail

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