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Moe's Southwest Grill

  65 inquiries |
Full Service Restaurants

1765 US Highway 27 South Suite A
Carrollton , GA 30117
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(770) 830-7575

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/25/2019

Employees that were making the food were rude and disrespectful.

During my encounter while we were fixing our food the Employees that were making the food were rude and disrespectful. I'll just asked could I give it a certain way like I always do and he got upset and I got upset and I just turned my head so that way I can avoid an argument. He went and got a manager then the manager came out and began to asked me how I wanted my food and what was the problem. I told him what was the problem and that I only wanted a little bit of lettuce and a little bit of onion but I want to get around the entire chicken stacker not just all piled on top and he just began to throw things on there. Asked me how did I want my chicken stacker made n then he asked did I want the want lettuce and onions first and instead of doing it the correct way and starting over laughing thing it's funny. Then another manager comes out disrespect me again though then start throwing food on the floor and constantly laughing and carrying on in front of my children and my children could not even get their food correct. Along with my husband and they proceeded to argue with my husband and myself and they also over charged me n began to say that I could file a complaint online and with him he was an assistant manager but we had an issue with him being sarcastic and rude and very disrespectful and still all while my kids were finishing up there orders n I'm having to pay he allows the same guy to keep say rude comments and stating I was lying n just picky! Take a look into how their staff treats their customers and how they are doing the food in the house sloppy they made our food and how they were being so rude and disrespectful also in front of children and thinking everything is funny and a joke when it's not and also calling me a liar and just throwing food and other things on the floor while everyone is watching them while making our food! That's unacceptable and my children could not even ask what was a specific food!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Moe's Southwest Grill closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is full service restaurants.

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Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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