Monarca HVAC, LLC ratings, reviews and complaints - Air Conditioning & Heating Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Monarca HVAC, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a HVAC contractor.

Primary Contact:	Daniel Herrera (RMG)
Business Started:	2/3/2025
Social:

About Monarca HVAC, LLC

The Heart Behind Monarca HVAC

Monarca HVAC was built on experience, integrity, and a commitment to doing what’s right for our customers. After working in the heating, ventilation, and air conditioning industry for over 15 years, our founder saw firsthand how many companies prioritized profit over people. Determined to make a difference, he decided to create something better — a company built on loyalty, honesty, and fairness.

At Monarca HVAC, we proudly serve residential, commercial, and industrial properties, offering expert heating, ventilation, and air conditioning services designed to keep your environment comfortable and efficient year-round.

We believe in transparent pricing, quality craftsmanship, and genuine customer care. Every job we take on reflects our core values — because at Monarca HVAC, we don’t just fix systems, we build trust.

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Licensing

California State Contractors License Board

Verified License

License Number: 1137542
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Monarca HVAC, LLC

Complaints and Resolutions

Other Information