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Montes and Sons Custom Cabinets

179 inquiries |
Cabinet Contractors

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360 East Rialto Avenue
San Bernardino, CA 92408 | Get Directions

(909) 266-7121

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/2/2019 Sam C.

David and his crew were amazing

I was referred to Montes and Sons Custom Cabinets by a friend who had their kitchen remodeled by David and his crew. He was so happy with the work and it came out beautiful. Well Montes and Sons remodeled my full kitchen, bathroom, and even built me a 14 foot custom wrap around bar. All of the work was solid quality work and were very through. They were always on time and kept to their schedule, we went on vacation they told us when we came back they would be ready to go and they were cabinets in hand to get started on our project. I have already referred them out we had a big Christmas party and we must have given everyone their information because they loved the work he did for me. He has even done work for my daughter, installing a whole entertainment center.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Montes and Sons Custom Cabinets closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Montes & Sons Custom Cabinets, offers; Complete Kitchen & Bathroom Remodel, Counter Top, Cabinet Refacing, Media Center, Garage Cabinets.

Primary Contact:	David Serrano (CEO/President)
Business Started:	2/26/2018
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1052258
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Framing and Rough Carpentry Contractors

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