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Morningside Recovery

118 inquiries |
Drug and Alcohol Abuse Treatment Centers

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3404 A Via Lido
Newport Beach, CA 92663 | Get Directions

(949) 675-0006

http://www.morningsiderecovery...

Mon-Fri, 8:00 AM – 5:00 PM (Afterhours staff available, as well)

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege failure to render services advertised misrepresentation of facility services and amenities billing issues failure to submit insurance claims and refund issues.~~Company responds to some complaints by issuing refunds clarifying charges stating the services the client agreed to and the activities offered at their facilities.

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Complaint Closing Statistics

0 complaints against Morningside Recovery closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Morningside Recovery is a residential treatment center that specializes in the treatment of chemical dependency and dual diagnosis, and treatment for bipolar disorders, ect..

Primary Contact:	Connie Shyng (Quality Improvement Officer)
Business Started:	3/18/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Morningside Recovery, LLC

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

3421 Via Oporto, Suite 200, Newport Beach, CA, 92663

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