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Mustang Medic

736 inquiries |
General Auto Repair Services

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36655 Sunair Plaza
Cathederal City, CA 92234 | Get Directions

(760) 413-4445

http://www.mustangmedic.com

Please contact us for more information and our current busines hours.

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/16/2014 Robert M.

Everything was done well and team worked hard to exceed expectations

We started our project 22 months ago beside William's pool. Mustang Medic was a new Company. Our plan was to get the 1969 Mustang GT running and then move the vehicle to Michigan and finish it. During the early stages we found William to be honest, fair, and highly ethical. He worked hard to exceed expectations. As the project progressed I decided to work with William to fully restore the GT at Mustang Medic. During the project starting at the pool side to the 10,000 square foot facility he has today, many things changed, (as they do in most fast growing Companies), but William's honest, fair, and highly ethical approach did not change. Is the car perfect? No.......but in every thing that was done it was done well and the team worked hard to exceed expectations. The true test of a "Satisfied Customer" is will they come back or recommend you, in both cases yes!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mustang Medic closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

MustangMedic is your best choice for Classic Antique Ford Mustang restorations. We are the only restoration company that videos every detail of the work being done.

Primary Contact:	William Wieting (Owner)
Business Started:	4/29/2004
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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 271274
Status: Not Found

Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.

A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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