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MW Polar Foods

598 inquiries |
Food Brokers and Wholesalers

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15203 Shoemaker Avenue
Norwalk, CA 90650 | Get Directions

(888) 496-9187

http://www.mwpolar.net

Call 888-496-9187 or email at [email protected]

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/3/2021 Nancy W.

I doubt there is anything the company can, or would do!!! We are just very disappointed in the product! We won't be buying it again.

Wow! We were so Pleased to see some cans of "polar" Asparagus (Whole Spears in Brine) in a local store, ... we LOVE Asparagus! So we bought several cans! And couldn't wait to try it! Unfortunately, we were Extremely DISAPPOINTED!! Almost every piece in the first can we opened was so HARD, STRINGY and TOUGH, we could not chew it, AND it had little to no FLAVOR! This was a new Brand to us!! We were so excited to try it! But it just was NOT GOOD!! :-(

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against MW Polar Foods closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Polar is a family company founded in 1976 with a sole purpose to provide healthy, shelf-stable and best-tasting products the world has to offer.

Primary Contact:	Frederick Chiu (Vice President)
Business Started:	1/1/1976
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Milky Way International Inc.

Websites:
There are no additional web sites.

Contacts:

Ellen Chiu (Treasurer/Secretary)

Nancy Lee (Customer Service)

Information

Addresses:

P.O.Box 469, Norwalk, CA, 90651-0469

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