My Free Medicine ratings, reviews and complaints - Information Search Retrieval Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege after sending the required registration fee of $95.00 to $195, they receive nothing from the company, or experience difficulty contacting the company regarding delivery status. One complainant contends the company deemed her ineligible, due to set income requirements. The customer claims set income requiremements were not disclosed prior to registering.

The company responds to some complaints by delivering the packages or issuing refunds. Some customers report refunds are not received, or the information provided was only for two out of the five medicines promised.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against My Free Medicine closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling information to obtain free medicine through various programs.

Primary Contact:	Geoff Hasler
Business Started:	2/1/2003
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Keep in mind, information obtained from sources like this can usually be obtained free from your doctor or any drug company. Consumers or their doctor may obtain the form to assist people in need of medication; however, sepcific criteria must be met in order to qualify. Further, a doctor must sign the form from the drug company in order for a person to qualify for free medicine.

The FTC has published a consumer alert, “No Need to Pay for Information on Free (or Low-Cost) Rx Drugs” that is available at: http://www.ftc.gov/bcp/conline/pubs/alerts/rxdrugsalrt.pdf

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

myfreemedicine.com

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

P.O. Box 3233, Cerritos, CA, 90703

Reputation Report

My Free Medicine

Complaints and Resolutions

Other Information