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My Taco Man

268 inquiries |
Catering Services

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645 East 25th Street
Los Angeles, CA 90011 | Get Directions

(310) 400-0028

http://mytacoman.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/9/2013 Kate

Company No-Showed for a Contracted Event

We had a contract with My Taco Man for a catered dinner for 75 people this past weekend...and well, we've still never met My Taco Man. My Taco Man did not show up to feed the 75 guests we had at our rehearsal dinner. What was supposed to be a fun & relaxing evening with our out of town guests turned into a mad dash to the local grocery store to get food items to make dinner. I called them a total of 10 times within 52 minutes to figure out where they were (everything was confirmed on Tuesday, July 23rd for a July 26th dinner). No calls back until Saturday morning (the morning of our wedding) demanding payment. At that time they called my phone, my husband's phone, and our friend's phone (I used it once to call them the night before) telling us that their driver was there and we had to pay them. Do not use this company. Anyone that has been burned, please consider filing a complaint with the Business Consumer Alliance.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against My Taco Man closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

My Taco Man is a taco catering service for any event.

Primary Contact:	Sal Gallardo (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Eva Gallardo (Administrative Contact)

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