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Nail Perfection & Spa

52 inquiries |
Nail Salons

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2104 South Eagle Road
Newtown , PA 18940 | Get Directions

(215) 968-0939

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/15/2021 Melissa P.

I would like them to be reprimanded for their actions and taking a vantage of a 13 year old girl and they are clearly abusing the new rules of Covid.

Me and my 13-year-old daughter have been going there for years since covid. I would drop her off separately to obliged by the new rules. Which is limited capacity and where are you mask. She and I never had a problem with that. I know I'll drop her off, they claim she constantly will request for a gel manicure which she does not. Because I am not they are present with her due to limited capacity because of Covid rules I would take the word for it and here the whole time my daughter was getting a regular manicure. I feel they took a vantage of a 13 year-old girl. I will go immediately afterwards to pay and they argue with me saying that she requested a gel manicure my 13 old daughter would say no I pick a regular bottle of nail polish and the polish my nails and putting a polish on. They clearly have taken advantage of the new rules and a 13 year old girl. I will never ever go back there.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Nail Perfection & Spa closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is nail salons.

Primary Contact:
Business Started:	N/A
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Licensing

In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at [email protected].

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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