National Box Exchange Inc

$7,400 Unpaid After Completed Shipments

We are sharing our experience to alert others about serious payment concerns with National Box Exchange. Our team handled three freight shipments in November 2025, all completed on time with proper documentation (BOL, POD, confirmations). The related invoices are: Invoice #60495 – $2,700 (Nov 7, 2025) Invoice #60502 – $2,000 (Nov 7, 2025) Invoice #60569 – $2,700 (Nov 11, 2025) Total Due: $7,400 USD Even after meeting all requirements, the payment has remained outstanding for more than five months. Throughout this period, we were given continuous assurances that the payment was being processed, but none of those commitments were fulfilled. A partial payment attempt of $2,000 was made via check, which was later returned due to insufficient funds. Following that, we were informed several times that replacement checks had been dispatched through UPS, but tracking details showed that the shipments were never actually sent. To resolve the issue, we proposed multiple alternatives such as wire transfer, ACH, or electronic copies of checks, however, there was no progress from their side. A final payment timeline was also shared with us, which was not honored, and communication has since stopped completely. It is important to note that we have already paid the carriers from our own funds, resulting in a direct financial impact on our operations. Based on this experience, we observed consistent issues including delayed payments, unfulfilled commitments, and lack of communication. We strongly recommend that other businesses exercise caution and verify thoroughly before engaging in any transactions with this company. If this matter is not resolved promptly, we will be forced to pursue further recovery actions through appropriate channels.

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