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National Handicap Assembled Products

  52 inquiries |
Miscellaneous Products Manufacturer

18273 Grand Avenue, Unit #13
Lake Elsinore, CA 92530
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(888) 273-8427

Company Rating

AAA

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

One complainant alleges the company delivered unsolicited products and an invoice. The customer notified the company that in accordance with Oregon Law, they would not pay the invoice and would not return the product. The company then sent a final invoice, which the customer paid to avoid collection action although the order was never placed initially. The company responded to the complaint by stating they were unwilling to adjust and that their prices are comparative to other office supply companies.

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Complaint Closing Statistics

0 complaints against National Handicap Assembled Products closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is manufacture and distribution of handicap office products and supplies.

Primary Contact: Kenneth Vollan (Owner)
Business Started: 1/1/1988
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On May 15, 2002, we verified this company is not registered with the California Attorney General as a Telephonic Seller. Telephonic sellers are required by law to maintain a $100,000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state. To obtain registration information or file a complaint write to: Office of the Attorney General, Public Inquiry Unit, P. O. Box 944255, Sacramento, CA 94244-2550 or call, (916) 445-9555. When solicited by telemarketers offering business supplies, we urge extreme caution. Complaints against this type of company generally allege that telemarketers mislead customers in believing they are the regular supplier, misrepresent product offers, ship unauthorized orders, or charge exhorbitant fees for supplies. Insist the caller send a catalog or brochure containing the items in question, along with a price sheet. To minimize misunderstandings, designate one employee to whom all calls regarding office supplies must be directed. If unordered merchandise arrives, immediately write to advise the company of your intent to keep the shipment as a free gift unless pick up is arranged within a reasonable amount of time. Send your letter by certified mail to obtain proof of receipt.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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