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National Health Group

  96 inquiries |
Hospitalization and Medical Insurance Services

23404 West Lyons Avenue, Suite 223
Santa Clarita, CA 91321
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(877) 450-4630

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Some complainants allege the company misrepresented the services offered. In one case, the customer was told that their services would pay for 60% of medical expenses while the customer would pay 40% out of pocket. The customer found out the company is offering a discount plan and the percent varies and could be 20% to 60%. In another case, the customer alleges the company fails to provide a refund after cancelling services.

The company responds to one complaint by indicating a refund check was sent to the consumer.

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Complaint Closing Statistics

0 complaints against National Health Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is selling health discount services.

Primary Contact: Mike Wojnicki (VP Customer Relations)
Business Started: 5/12/2005
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We believe this company is a Discount Buying Service organization and is therefore subject to certain regulations in California. In general, companies subject to these laws must give written notice of a three day right to cancel; they must establish and escrow account out of which refunds must be paid, and they must post a bond. The law also provides for other types of disclosures which are relevant to the program. It does not appear that the company has complied with this law.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Nancy (Customer Service)