National Loan Resolution Law Center ratings, reviews and complaints - Foreclosure Law Attorney

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they paid the company for loan modification services, but the company failed to provide services as agreed. Most complainant request refunds. One or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was not adequate.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against National Loan Resolution Law Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing loan modification, loss mitigation, short sales and other foreclosure services.

Primary Contact:	Jeremy Roark (Attorney)
Business Started:	10/1/2008
Social:

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Licensing

California State Bar

Verified License

License Number: 259079
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

National Loan Resolutions, Inc.

National Loan Resolutions Law Center

NRL Consulting, Inc.

Websites:
There are no additional web sites.

Contacts:

Mahnaz Lakelieh (Vice President)

Addresses:

1855 West Katella Avenue, Suite 150, Orange, CA, 92867

Reputation Report

National Loan Resolution Law Center

Complaints and Resolutions

Other Information