National Medical Hospital & Supply Company ratings, reviews and complaints - Medical Supplies Retail By Telephone

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege they receive shipments of unordered, or unauthorized latex gloves, and experience diffilculty returning the items and clearing their balances. Other complainants allege the company represents themselves as the regular supplier to obtain authorization, and then charges exhorbitant fees for the gloves.

The company responds to most complaints by crediting accounts and issuing call tags for pickup of merchandise.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against National Medical Hospital & Supply Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is telemarketing medical supplies.

Primary Contact:	Jasmin Perales (General Office Manager)
Business Started:	7/1/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When solicited by telemarketers, rather than make an immediate decision, insist the caller confirm the offer and all verbal promises in writing. To minimize misunderstandings, designate one employee to whom all calls regarding machines or supplies must be directed. If unordered merchandise arrives, immediately write to advise the company of your intent to keep the shipment as a free gift unless pickup is arranged within a reasonable timeframe. Send your letter by certified mail to obtain proof of receipt.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

L M Y Enterprises, Inc.

Concorde Health Supply

Concorde

All State Health Care Supply

Med Life Supply

Websites:
There are no additional web sites.

Contacts:

Lou Franzini (Agent)

Alexander Korol (Owner)

Addresses:

11291 West Washington Blvd., Culver City, CA, 90230

Reputation Report

National Medical Hospital & Supply Company

Complaints and Resolutions

Other Information