23 inquiries | Office Supplies - Sale by Deceptive Telemarketing
(888) 317-3222
Company Rating
F
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Most complainants allege the company uses misleading and deceptive sales tactics to obtain authorization to send toner products at exhorbitant prices. Some complainants allege the company pretends to be their regular supplier, while others allege the company sends the unwanted toner products even though it was made clear during the initial telephone solicitation that the toner was neither requested nor needed. Complainants futher report difficulty working with the company to return unwanted products or to obtain a refund for invoices that were inadvertently paid.
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Company Info
This company's business is the sell of toner by phone.
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Licensing
Telephonic sellers are required by law to maintain a $100,000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state. To obtain registration information or file a complaint write to: Office of the Attorney General, Public Inquiry Unit, P.O. Box 944255, Sacramento, CA 94244-2550 or call, (800) 952-5225.
BCA has no information regarding government actions at this time.
When solicited by telemarketers offering business supplies, we urge extreme caution. Complaints against this type of company generally allege that telemarketers mislead customers in believing they are the regular supplier, misrepresent product offers, ship unauthorized orders, or charge exorbitant fees for supplies. Request that the caller send a catalog or brochure describing the items and its prices. To minimize misunderstandings, designate one employee to whom all calls regarding office supplies must be directed. If unordered merchandise arrives, immediately write to advise the company of your intent to keep the shipment as a free gift unless pick up is arranged within a reasonable amount of time. Send your letter by certified mail to obtain proof of receipt.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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