National Talent Group ratings, reviews and complaints - Modeling - Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Despite the fact that the company has acceded to at least some customer requests for refunds, it has not addressed the reason its customers seek refunds, namely that the company did not do what it promised to do.
Of the complaints we have received against this company, in at least some cases, the complaint allegations are very serious.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against National Talent Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business offers an online database for talent to post their pictures.

Primary Contact:	Marcus Cano (Owner)
Business Started:	6/1/2003
Social:

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Licensing

California law requires any company that procures or offers to procure employment or auditions, or that provides artist management services, direction or counseling to develop an artist's career, for any of which they collect a fee in advance, to post a $10,000 bond. Companies that charge in advance for such services as registering or listing the artist for employment, photographs, videotapes, other promotional materials, costumes, lessons or training, or auditions are also considered advance fee talent services and are subject to this bonding requirement.

To obtain bonding information, write to the Division of Labor Standards Enforcement, Department of Industrial Relations, Legal Section, at P.O. Box 420603, San Francisco, CA 94142 or call (415) 703-4846 or by email to DLSE.licensing@dir.ca.gov The website address is www.dir.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

According to the company's website, they promote talent, via profiles on their website, to casting directors around the country. These casting directors are able to view online portfolios and choose talent they wish to contact for work as extras, or possibly acting or modeling jobs. In addition, we requested that they provide us with a list of casting directors and agents that utilize their services. The company has not responded to our request. We believe this company is required to post a $10,000 bond and register with the Department of Industrial Relations as an advance fee talent service. Licensing information may be obtained by contacting the Department of Industrial Relations, Division of Labor Standards Enforcement at P.O. Box 420603, San Francisco, CA 94142 or calling (415) 703-4846.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Hollywood Casting

hollywoodcasting.net

Websites:
There are no additional web sites.

Contacts:

Robert Belcastro (Owner)

Owner

Shirley Cano (Contact)

Addresses:

P.O. Box 206, Los Angeles, CA, 90028

Reputation Report

National Talent Group

Complaints and Resolutions

Other Information